2000+ business users
Building Brands That Matter
We are a forward-thinking digital agency dedicated to transforming ideas into powerful
Terms & Conditions
Welcome to Brand Builder Studio, also referred to as “BrandBuilder Studio”, “Company”, “we”, “our”, or
“us”. These Terms & Conditions govern your access to our website, services, communications, payment
pages, digital products, project files, deliverables, and all creative services provided by Brand Builder
Studio.
By accessing our website, contacting us, submitting project information, making a payment, approving
a quotation, purchasing any service, or using any deliverable created by Brand Builder Studio, you
agree to be legally bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website, services, payment
links, communication channels, or delivered files.
These Terms & Conditions apply to clients located in India and outside India, including clients from the
United States, United Kingdom, European Union, Canada, Australia, Singapore, United Arab Emirates,
and other international locations, to the maximum extent permitted by applicable law.
1. Services Offered
Brand Builder Studio provides professional digital, creative, and branding services, including but not
limited to logo design, brand identity design, visual branding, social media branding, graphic design,
marketing design materials, brand strategy consultation, creative direction, stationery design,
packaging design concepts, digital brand assets, brand guidelines, and related creative services.
All services are delivered digitally unless otherwise agreed in writing. We do not sell or ship physical
goods unless specifically stated in a separate written agreement.
We reserve the right to modify, discontinue, refuse, limit, suspend, or cancel any service at our sole
discretion.
2. Client Eligibility and Authority
By using our services, you confirm that you are legally capable of entering into a binding agreement. If
you are purchasing services on behalf of a company, brand, organization, agency, partnership, or third
party, you confirm that you have full authority to act on behalf of that entity.
You are responsible for ensuring that all information, instructions, files, references, brand names, logos,
materials, and approvals provided to Brand Builder Studio are accurate, lawful, and authorized.
3. Project Agreement
Before starting a project, the scope of work, deliverables, timeline, pricing, revision limits, package
details, and project requirements may be discussed through website forms, WhatsApp, email, invoices,
order pages, video calls, social media, or other communication channels.
A project agreement may include written quotations, messages, emails, invoices, payment
confirmations, order details, package descriptions, or any other written communication between the
client and Brand Builder Studio.
Any request outside the agreed scope may require additional charges, additional timeline, or a separate
quotation
Brand Builder Studio reserves the right to determine whether a request falls within the original scope or
qualifies as additional work.
4. Payment Terms
Full payment or an agreed advance payment must be received before work begins. No project work is
required to begin until payment is successfully received and confirmed.
All fees are quoted in advance based on the selected service, package, scope, and deliverables. Clients
are responsible for any transaction fees, currency conversion charges, banking charges, taxes, payment
gateway charges, or platform charges applied by third-party payment providers.
Submission of payment shall be considered acceptance of these Terms & Conditions, the project scope,
the selected package, and the applicable policies published by Brand Builder Studio.
Payments made for custom digital services are subject to our Refund Policy.
5. Currency, Taxes, and International Payments
Clients from outside India may pay in INR, USD, or any other accepted currency, depending on the
payment method or invoice provided.
International clients are responsible for any applicable taxes, duties, bank fees, transfer charges,
foreign exchange fees, or local compliance requirements in their country.
Brand Builder Studio is not responsible for currency fluctuation, payment conversion differences,
international bank charges, payment gateway fees, or local tax obligations of the client.
6. Revisions Policy
Revision limits vary depending on the selected package, quotation, or service agreement.
Clients are entitled only to the revisions included within their purchased package or agreed scope.
Revisions are intended to improve or adjust the existing direction, not to create a completely new
project unless stated otherwise.
The following may incur additional charges:
- Excessive revision requests.
- Requests beyond the original project scope.
- New design concepts after approval.
- Complete redesign requests.
- Additional file formats.
- Additional brand assets.
- Changes after final approval.
- Changes caused by incorrect information provided by the client.
Brand Builder Studio reserves the right to determine whether a revision request falls within the agreed
scope.
7. Delivery Timeline
Estimated delivery timelines will be communicated before or during project commencement.
Delivery times may vary depending on project complexity, service package, number of deliverables,
revision requests, client response time, missing information, third-party issues, technical problems,
workload, holidays, or circumstances beyond reasonable control.
Delivery dates are estimates and are not guaranteed unless explicitly agreed in writing.
Delivery dates are estimates and are not guaranteed unless explicitly agreed in writing.
Brand Builder Studio shall not be responsible for delays caused by late client feedback, missing project
information, delayed approvals, incomplete instructions, scope changes, third-party interruptions,
payment delays, or circumstances outside our control.
8. Client Responsibilities
Clients agree to provide accurate project information, submit required content and references promptly,
review deliverables carefully, provide feedback within a reasonable timeframe, maintain respectful
communication, and ensure all supplied materials are legally owned or properly licensed.
Clients are solely responsible for reviewing all names, spellings, taglines, contact details, business
details, legal claims, website content, printed content, and final files before approval or use.
Any use of deliverables after approval, download, publication, printing, trademark filing, advertising, or
commercial use shall be considered acceptance by the client.
9. Client-Provided Materials
Clients are solely responsible for ensuring they have the legal rights, licenses, permissions, and
authority to provide any logos, images, fonts, content, photos, videos, brand names, references,
trademarks, documents, business information, or creative assets to Brand Builder Studio.
Brand Builder Studio is not responsible for copyright claims, trademark disputes, ownership conflicts,
privacy claims, licensing issues, or third-party legal claims arising from materials, references,
instructions, or content provided by the client.
If the client provides copyrighted, trademarked, confidential, restricted, illegal, or unauthorized
material, the client accepts full responsibility for any resulting claim, loss, dispute, or legal action.
10. Intellectual Property Rights
All concepts, drafts, sketches, mockups, layouts, source files, working files, rejected designs, unused
concepts, creative directions, proposals, and preliminary work remain the property of Brand Builder
Studio unless otherwise agreed in writing.
Upon full payment and final approval, the client receives commercial usage rights to the final approved
deliverables included in the purchased package or agreement
Ownership or usage rights apply only to final approved deliverables. Unused concepts, rejected
versions, draft ideas, internal files, working files, and preliminary designs remain the property of Brand
Builder Studio.
Source files are included only if they are specifically mentioned in the package, quotation, invoice, or
written agreement.
11. Portfolio and Promotional Usage
Unless otherwise agreed in writing before project completion, Brand Builder Studio may display
completed work, design samples, logo designs, branding assets, mockups, screenshots, case studies,
testimonials, and non-confidential project outcomes in our portfolio, website, social media,
advertisements, proposals, presentations, marketing materials, and promotional campaigns.
If a client wants the project to remain confidential, the client must submit a written confidentiality
request before project completion or before final file delivery.
Brand Builder Studio reserves the right to decide whether and how completed work may be displayed
for portfolio or promotional purposes, subject to applicable law and any written confidentiality
agreement.
12. Prohibited Use
Clients may not use unpaid designs, rejected concepts, refunded work, draft concepts, unfinished work,
source files not included in the package, or creative directions not approved for final delivery.
Clients may not resell drafts, redistribute unfinished work, claim ownership of unpaid designs, use
rejected concepts, use refunded concepts, modify work in a way that violates applicable laws, or use
designs for illegal, fraudulent, misleading, harmful, defamatory, or infringing activities.
Unauthorized use of unpaid, rejected, or refunded work may result in legal action, financial recovery,
and intellectual property enforcement where permitted by law.
13. Refund Policy
Due to the custom and digital nature of our services, refunds are limited and subject to our separate
Refund Policy.
Refund requests may only be considered if the client formally rejects the final delivered work, submits
the request in writing, and confirms that no concept, design, file, draft, brand asset, or creative material
created by Brand Builder Studio will be used in any manner.
No refunds will be issued for approved work, completed projects, client delays, change of mind,
subjective preference changes after approval, business performance expectations, services already
rendered, or requests outside the agreed scope.
Any use of refunded work is strictly prohibited and may result in legal action.
14. Chargebacks and Payment Disputes
Clients agree to contact Brand Builder Studio before initiating any chargeback, payment dispute, or
payment reversal.
Filing a false or dishonest chargeback after receiving project work, concepts, drafts, files, or final
deliverables may be treated as misuse of services.
We reserve the right to provide project records, invoices, communication history, approvals, delivery
proof, and completed files to payment processors, banks, legal advisors, or authorities as evidence
during dispute investigations.
15. Third-Party Services
Our services may involve third-party platforms, including payment processors, website tools, cloud
storage, email providers, project management tools, communication platforms, AI-assisted tools,
design software, hosting providers, social media platforms, or other software.
Brand Builder Studio is not responsible for third-party outages, platform failures, payment failures, data
breaches on external platforms, policy changes, account restrictions, service interruptions, software
errors, or issues beyond our reasonable control.
Use of third-party services is subject to their own terms, privacy policies, pricing, and security standards.
16. No Legal, Trademark, Financial, or Business Advice
Brand Builder Studio provides creative, branding, design, and digital services only.
We do not provide legal, trademark, copyright, tax, accounting, financial, investment, regulatory, or
business compliance advice.
Clients are solely responsible for obtaining independent legal advice, trademark searches, copyright
checks, business registration, tax consultation, and compliance review before using any brand name,
logo, design, tagline, claim, content, or creative material commercially.
17. No Guarantee of Results
While we strive to provide high-quality branding and design solutions, Brand Builder Studio does not
guarantee increased sales, higher conversions, business growth, market success, social media
performance, customer engagement, search engine ranking, trademark approval, revenue generation,
investor interest, or brand recognition.
Business results depend on many external factors beyond our control, including market demand,
competition, pricing, advertising, product quality, customer behavior, business operations, execution,
and budget.
18. Limitation of Liability
To the maximum extent permitted by law, Brand Builder Studio, its owners, team members, contractors,
freelancers, partners, and affiliates shall not be liable for business losses, revenue loss, profit loss, loss
of customers, reputation damage, data loss, website downtime, cybersecurity incidents, indirect
damages, special damages, consequential damages, third-party platform issues, payment gateway
problems, printing errors, trademark conflicts, copyright claims, marketing failure, or business
performance issues.
Our maximum liability shall never exceed the amount paid by the client for the specific service giving
rise to the claim.
19. Indemnification
Clients agree to indemnify, defend, and hold harmless Brand Builder Studio, its owners, team members,
contractors, freelancers, partners, and affiliates from and against any claims, liabilities, damages,
losses, costs, legal fees, expenses, or disputes arising from client-provided materials, copyright claims,
trademark disputes, privacy violations, misuse of delivered work, violation of applicable laws,
unauthorized use of third-party materials, business activities, or breach of these Terms & Conditions.
20. Termination of Service
Brand Builder Studio reserves the right to suspend, refuse, or terminate services if a client engages in
abusive behavior, harassment, threats, illegal requests, non-cooperation, repeated scope violations,
payment failure, misuse of work, violation of these Terms, or conduct that harms our business, team,
clients, or reputation
In such cases, the project may be terminated without refund, depending on the circumstances and
work already completed.
21. Force Majeure
Brand Builder Studio shall not be held liable for delays, interruptions, non-performance, data loss, or
failure to provide services caused by circumstances beyond reasonable control.
Such circumstances may include natural disasters, internet outages, power failures, government
restrictions, cyberattacks, pandemics, health emergencies, strikes, payment gateway failures, software
failures, third-party platform downtime, or technical failures.
Project timelines may be extended accordingly.
22. International Clients
Clients located outside India understand that Brand Builder Studio operates from India and provides
services digitally.
By purchasing services from outside India, the client agrees to digital communication, digital delivery,
online payment processing, international data transfer where necessary, and the terms published by
Brand Builder Studio, subject to applicable consumer protection laws.
International clients are responsible for complying with local laws in their own country before using any
deliverable commercially.
23. Governing Law and Jurisdiction
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India,
unless otherwise required by applicable law.
Any disputes arising from these Terms, services, payments, deliverables, or communications shall be
subject to the jurisdiction of competent courts in India, to the maximum extent permitted by applicable
law.
24. Changes to These Terms
Brand Builder Studio reserves the right to update, revise, replace, or modify these Terms & Conditions
at any time without prior notice.
Updated versions become effective immediately upon publication on our website, order page, payment
page, or communication channel.
Continued use of our website, services, payment pages, or deliverables constitutes acceptance of the
revised Terms.
25. Contact Information
For questions regarding these Terms & Conditions, contact:
Brand Builder Studio
Email: info@brandbuilder.studio
WhatsApp: +91 6009003300
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